The following website links provide further information concerning the way barristers conduct their business and how to make a complaint if you are dis-satisfied with the service provided.
Legal Ombudsman – https://www.legalombudsman.org.uk/helping-the-public
Barristers register page on BSB website link – https://www.barstandardsboard.org.uk/for-the-public.html
Public Access Guidance for Lay Clients’ https://www.barstandardsborad.org.uk/uploads/assets/20f0db2a-a40c-4af9-95b1b9557ad748e9/Public-Access-Guidance-for-Lay-Clients.pdf
Legal Choices website – https://www.legalchoices.org.uk